Terms & Conditions
We wanted to make our terms and conditions as easy to understand as possible. We’ll aim to fulfil your needs and exceed your expectations! Our T&C's are for both parties having a clear understanding of what is expected.
Essential information
Event Booking Details
All bookings are classed as conditional until a non-refundable deposit, or a full balance has been received from you (the client). If a booking is made 2 weeks or less to your event, a full payment is required.
We are under no obligation to continue holding conditional bookings beyond the given date (usually 7 working days from the time of booking), if the deposit or full balance have not been received.
Quotes & Payment
Bookings made 3 weeks or more prior to your event requires a deposit of 25% of the total quote to secure your booking with us. Your deposit will need to be paid within 7 days after we have sent you the invoice and contract. The balance of the total quote for bookings made 3 weeks + in advance is payable 7 working days prior to the event.
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Bookings made 2 weeks prior to your event will require payment in full to secure your booking. Your deposit will need to be paid within 3 days after we have sent you the invoice and contract to secure your booking.
Bookings made 7 days or less prior to your event will have a 25% premium fee added to your quote. Payment will need to be made 2 days. Your quote will need to be paid on the day we send you the invoice and contract to secure your booking.
Any additional expenses or fees resulting from any changes made by you, that have not been quoted in the agreed invoice, but we subsequently incurred will be invoiced separately after the event. Payment will be due within 5 working days of event, any queries raised within 3 working days of event will be addressed accordingly.
The payment date (final balance) stated on the invoice is essential. Failure to pay on time will result in a 15% late payment fee added onto the final payment, unless agreed with us (prior to the deadline) for an extension to pay.
If for any reason a quote we originally gave you has increased due to circumstances beyond our control, you have the right to decline working with us. We will always try our best to avoid this from happening, but we must be prepared with the unpredictable price increases within the industry.
Any queries or disputes about your invoice must be risen 7 working days after your invoice date. After such time you will be deemed to have accepted the invoice. Failure to let us know will either result with paying the original quote or a possible cancellation of your booking.
If you are booking on behalf of someone else or a company, it is your responsibility to inform the relevant parties of our payment conditions.
Cancellation
Should you cancel your event after booking with us, the following cancellation charges will apply and extend to the total charge which includes: any required accommodation, function room hire, equipment, pre-booked food, and beverage charges & decorations. In addition, you will settle any third-party charges incurred by us on behalf of you.
Cancelation Clause %
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More than 120 days (4 months) prior to the event - NIL
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120 to 61days (4 – 2 months) prior to the event - 50%
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60 to 31 days (2 – 1month) prior to the event - 80%
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31 days or less prior to the event - 100
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Should you cancel/postpone due to a sudden illness, such as Covid-19, we are more than happy to postpone your event to an agreed date that suits you and us both to a later date free of charge once. Should you postpone your event to a later date twice, a 25% fee will be added to your final quote.
You will be liable for all costs or expenses incurred by us as a direct result of the postponement.
All cancellations must be sent via email and will take effect from the date of the email.
Damages
You are liable for any damage made on any backdrops or props within your booking period. This will result to an extra 20% added onto the cost of your hired item.
Liability
On some events the activities that you may undertake on the day of the event (corporate days for example) may be dangerous, although all guests are fully supervised throughout. Neither us or our employees shall be liable for any damage, loss, delay, or expenses caused to you, or your guests or any other persons in attendance. Except if it’s a due to our negligence of us or breach of contract. Please note that during particular events and on certain activities, we may ask all attendees to sign a liability waiver made by us on the day of the event, in which we agree to cover and hold you harmless against all such claims.
Uncontrollable Situations
Should there be any delay, failure to perform any of our agreed terms dure to (not limited to) poor weather conditions, strikes, lock outs, accidents, war, fire, breakdown of machinery etc, we will not be liable for such circumstances. and BE shall be entitled to a reasonable extension of its obligations.
Small Print
We wanted this contract to be as easy to understand as possible. We both agree that we will adhere to all relevant laws and regulations
in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.
Although the language is simple, the intentions are serious, and this contract is a legal document under exclusive jurisdiction of English and Welsh courts.