Terms & Conditions
Last Updated: February 2026
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These terms outline how we work together to bring your vision to life. By partnering with BLX Events, you agree to the following standard policies:
​1. The BLX PARTNERSHIP
BLX Events operates as an architectural design house. We're here to provide bespoke environments, structural builds and expert event management. A successful project relies on a mutual professional commitment - we'll bring the expertise and we ask for timely communication and payments to keep the BLX Machine running smoothly.
2. Securing the Date
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2.1 Design Commencement Fee: To officially step into our calendar and begin the architectural design phase, a non-refundable Design Commencement Fee (50% of your total quote) is required.
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2.2 The Holding Period: Because we limit the number of projects we take on to ensure quality, we can only hold a date for 7 working days without a confirmed fee.
3. Our Design Journey
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3.1 72-Hour Proposals: Once we’ve had our Discovery Call, a BLX Architect will deliver three curated design concepts within 72 hours.
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3.2 Selection & Refinement: We ask that you pick your favorite concept within 7 days. From there, we’ll work closely with you to refine the details and ensure everything is perfect before we begin production.
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3.3 Creative Ownership: We love collaborating with our clients, but please note that all concepts, 3D renders, and drawings remain the exclusive Intellectual Property of BLX Events LTD. They are created for your specific event and cannot be shared with or executed by other firms without our written consent.
4. Payments & Project FLow
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4.1 Standard Projects: Following your 50% Design Commencement Fee, the remaining balance is due 7 working days before your event.
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4.2 Short-Lead Bookings: For projects booked 2–3 weeks out, we require payment in full within 3 days of the invoice date.
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4.3 Last-Minute Bookings: For requests made within 7 days, a 25% premium fee applies, with payment due within 24 hours.
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4.4 Keeping on Schedule: To keep our operations moving, late payments incur a 15% fee. If a final balance isn't cleared 72 hours before the event, we unfortunately cannot proceed with the installation.
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4.5 Late Changes: We’ll always try to accommodate you, but design or material changes made within 7 days of the event incur a 10% handling fee plus material costs.
5. Postponements & Cancellations
We understand that plans can change. If you need to cancel, the following charges apply to the total project amount:
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120+ days out: No charge (excluding the non-refundable Design Commencement Fee).
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120 to 61 days out: 50% charge.
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60 to 31 days out: 80% charge.
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31 days or less: 100% charge.
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Schedule Realignment: If sudden illness or a major extenuating circumstance pops up, we offer a one-time courtesy postponement to a mutually available date. Any further changes will incur a 25% surcharge.
6. Our Work Environment
We are committed to a safe, respectful, and creative environment for our Architects and staff. We have a zero-tolerance policy for physical aggression, verbal abuse, or digital harassment (such as social media defamation). A breach of this policy will result in the immediate end of our partnership without a refund.
7. Care & Responsibility
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7.1 Due Diligence: We take great care in assessing venue surfaces and structural needs. However, we aren't liable for issues caused by venue changes made after our final plans are set.
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7.2 Nature of Materials: We work with high-quality perishables and fabrics. We can’t be responsible for how they react to extreme venue temperatures or humidity once we’ve finished the setup.
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7.3 Event Management: If you’ve hired us for Event Day Management only, our role is to oversee the flow and floor plan during your contracted hours. We aren't responsible for the work or failures of vendors you’ve hired independently.
8. Sharing The Work
We take pride in our builds! Unless you request otherwise in writing, we reserve the right to photograph and film our installations for our portfolio and social media.
9. Legal Bits
These terms fall under the jurisdiction of the English and Welsh courts.